TV Everywhere Privacy Policy
This Privacy Policy explains Melita Limited’s (“Melita”) our practices, including your choices, regarding the collection, use, and disclosure of certain information, including your personal information.
Collection of Information
We receive and store information about you such as:
- your email address, which is requested upon registration;
- information when you choose to provide reviews or ratings, taste preferences, account settings, set preferences in Your Account, or otherwise provide information to us through our service or elsewhere;
- your use of our service, your interactions with us and our advertising, as well as information regarding your device used to access our service. This information includes:
- device IDs or other unique identifiers; device and software characteristics (such as type and configuration), connection information, statistics on page views, referral URLs, IP address (which may tell us your general location), browser and standard web server log information;
- information collected via the use of cookies, web beacons and other technologies, including ad data (such as information on the availability and delivery of ads, the site URL, as well as the date and time).
- We might supplement the information described above with information we obtain from other sources, including from both online and offline data providers. Such supplemental information could include demographic data, interest based data, and Internet browsing behavior.
Use of Information
User information is used to provide communications related to the services such as marketing materials, notices about updates, new features and support related issues, or other information of interest to viewers regarding the above. Non-individually identifiable information and aggregate information to track usage and improve the services is used. This non personal information may be shared with third parties, but – the individual users are not identified. We do not share, distribute, sell or rent any of your personal information with/to third parties, except in the following circumstances: (i) if the information is required by law or in legal process; (ii) with trusted third-party partners, subject to their consent to comply with this privacy policy; (iii) in the event of assignment under merger and/or acquisition transaction. We also use information to:
- determine your general geographic location, provide localized content;
- analyze and understand our audience, improve our service (including our user interface experiences) and optimize content selection, recommendation algorithms and delivery;
- communicate with you concerning our service (for example by email, push notifications text messaging, and online messaging channels), so that we can send you news about the NexTV App service, details about new features and content available, and special offers, promotional announcements and consumer surveys, and to assist you with operational requests such as password reset requests.
Disclosure of Information
We disclose your information for certain purposes and to third parties, as described below:
- as might be necessary for data processing and storage; providing you with access to our services; providing customer support; making decisions about service improvements, content development
- we use other companies, agents or contractors (“Service Providers”) to perform services on our behalf or to assist us with the provision of services to you. For example, we engage Service Providers to provide marketing, advertising, communications, infrastructure and IT services, to personalize and optimize our service, to process credit card transactions or other payment methods, to provide customer service, to collect debts, to analyze and enhance data (including data about users’ interactions with our service), and to process and administer consumer surveys. In the course of providing such services, these Service Providers may have access to your personal or other information. We do not authorize them to use or disclose your personal information except in connection with providing their services.
- We may offer joint promotions or programs that, in order for your participation, will require us to share your information with third parties. In fulfilling these types of promotions, we may share your name and other information in connection with fulfilling the incentive. Please note that these third parties are responsible for their own privacy practices.
- We may disclose and otherwise use your personal and other information where we or third parties reasonably believe such disclosure is needed to (a) satisfy any applicable law, regulation, legal process, or governmental request, (b) enforce applicable terms of use, including investigation of potential violations thereof, (c) detect, prevent, or otherwise address illegal or suspected illegal activities (including payment fraud), security or technical issues, or (d) protect against harm to the rights, property or safety of Melita, its users or the public, as required or permitted by law.
- In connection with any reorganization, restructuring, merger or sale, or other transfer of assets, we will transfer information, including personal information, provided that the receiving party agrees to respect your personal information in a manner that is consistent with our Privacy Statement.
Your Information and Rights
You can request access to your personal information, or correct or update out-of-date or inaccurate personal information we hold about you by contacting Melita directly.
Changes to this Privacy Policy
We will update this Privacy Policy from time to time in response to changing legal, regulatory or operational requirements. We will provide notice of any such changes (including when they will take effect) in accordance with law. Your continued use of the service after any such updates take effect will constitute acceptance of those changes. If you do not accept any updates to this Privacy Policy, you may cancel your use of the service.