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Our telephony packages

Value and peace of min when calling from the comfort of your home. Unlimited calls to all fixed and mobile numbers in Malta.

Telephony
Melita superior excellence

ICERTIAS Customers' Friend Award

The ICERTIAS Customers' Friend award is an independent award that asseses companies on four pillars: Reputation, User Experience, Trust, Communication and Social. The level of 'Superior Excellence' is awarded to companies with an average score of 4.5 out of 5 across all categories.

Our Telephony Packages

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  1. Prices are inclusive of VAT. Excise tax or any other taxes which may be applicable are excluded.
  2. €0.50 discount applies for customers paying by Direct Debit (DD) or pre-authorised credit card (PACC).
  3. If you would like to receive paper bills a €2 charge applies. Have you tried our MyMelita online portal? It's very convenient and you can follow your usage, bills and pay online. Click here.
  4. The Typical Speed Range (TSR) for each product corresponds to the advertised speed.
  5. For bundled services a one time €15 installation charge applies for a 24 month contract, €75 for a monthly contract
  6. For standalone services a one time €25 installation charge applies for a 24 month contract, €75 for a monthly contract
  7. Follow these links to read the applicable terms: General, Telephony, Bundles, Add-ons.

Our Telephony Features

Whether you’re looking to protect your privacy, or avoid missing a call, we have some very convenient call features to make your life much easier.

Call forwarding

Call Forwarding allows you to forward your incoming calls on specific conditions to a particular number you choose.


To use Call Forwarding execute the following steps:

  1. - Lift the receiver and await dial tone.
  2. - To forward all calls press *82 and dial the number where you would like to have your calls forwarded.
  3. - To forward calls when busy press *83 and dial the number where you would like to have your calls forwarded.
  4. - To forward calls when there is no answer press *84 and dial the number where you would like to have your calls forwarded.
  5. - Await the confirmation that the feature has been activated.

If you would like to change the ‘forwarded to’ number just repeat the required steps above, dialling in the desired number for your forwarding.


To cancel Call Forwarding:

  1. - Lift the receiver and await the dial tone.
  2. - To deactivate the call forwarding feature on all calls press #82.
  3. - To deactivate the call forwarding feature on busy calls press #83.
  4. - To deactivate the call forwarding feature on busy calls press #83.
  5. - Await the confirmation that the feature has been de-activated.

Note that when dialling #82 it will NOT deactivate call forwarding on unanswered calls and call forwarding on busy.

Caller Identification Block

This feature prevents your name and number from being displayed on the ‘Caller ID’ function.


To block the Caller ID:

  1. - Lift the receiver and await dial tone.
  2. - Press *43 and dial the number of the person you want to communicate with.

Your number will NOT appear on the called party’s ‘Caller ID’ display only for the current call.

International Call Rates
International call rates

Making international calls has never been easier or cheaper. Check out our international call rates here.

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Phone directory
Telephone Directory

If you’re looking for a friend's or relative's number with melita, search in our online telephone directory.

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Your Flexi Bundle