Call Forwarding
Call forwarding allows you to forward your incoming calls on specific conditions to a particular number that you choose.
The feature is provided for free, but the calls you forward will be charged according to your subscription.
As an example, let’s say your package includes all calls to fixed local numbers but calls to mobile numbers are charged per minute.
All calls you forward to any fixed line Maltese numbers won’t generate an additional cost for you.
If instead, you forward the calls to your mobile, charges are issued at the rate of normal calls to mobile.
To activate call forwarding follow the below steps:
- Lift the receiver and await dial tone
- To forward all calls press *82 and dial the number where you would like to have your calls forwarded
- To forward calls when busy press *83 and dial the number where you would like to have your calls forwarded
- To forward calls when there is no answer press *84 and dial the number where you would like to have your calls forwarded
- Await the confirmation that the feature has been activated
If you would like to change the ‘forwarded to’ number just repeat the required steps above, dialling in the desired number for your forwarding.
To de-activate call forwarding:
- Lift the receiver and await the dial tone
- To de-activate the call forwarding feature on all calls press #82
- To de-activate the call forwarding feature on busy calls press #83
- To de-activate the call forwarding feature on unanswered calls press #84
- Await the confirmation that the feature has been de-activated
Please note that #82 will NOT deactivate call forwarding on unanswered calls and call forwarding on busy.