Why do I have no access to call?

If you can’t make calls on your mobile phone, check these things:

  1. Signal Coverage: Ensure you have adequate mobile coverage.
  2. Phone Compatibility: Verify that your phone is 3G-compatible with Melita’s network.
  3. Prepaid Balance: For prepaid accounts, check your balance by dialing *121#.
  4. Overdue Balance: If you have an overdue balance, log in to MyMelita to check and make a payment.

If the issue seems to be poor reception, contact us via live chat for assistance.

MyMelita