Why can’t I receive calls from a particular number?

If you can’t receive calls from a particular number, follow the below step-by-step guide.

• If possible, try calling the number from another phone.
• If there is a ringtone, please input the number manually instead of selecting it from the phonebook. It’s possible that the phonebook may get corrupted. Also, check the phonebook block list, as it’s possible that you have blocked that number by mistake.
• If there is no ringtone, the problem could be lying with the other number.