Technician Appointment

• Your appointment will be confirmed by an E-mail and SMS. You will find your allocated time slot for the technician visit
• We provide 2 hour time slots. The technician can arrive anytime during this time slot and therefore we are not able to provide you with a specific time. We will do our best, but unfortunately we cannot fully predict required time from the previous visit or traffic conditions
• Please, make sure someone 17+ is at home during time of visit. If the Technician visits your Address and you are not available, a card with all the details will be left

Need to change, reschedule or cancel your appointment?

• To reschedule or cancel an appointment, press the pink chat button in the bottom right.

Need an update on the day of your appointment?

• If the Technician does not call after your allotted appointment, please contact support on our Live Chat