Melita has the most powerful networks in Europe: nationwide gigabit internet, 5G mobile and - for the technically minded - NB-IoT. Our networks make Malta the most digitally connected country in Europe and, with your help, we want to keep it that way.
We're rooted in Malta, but with Swedish shareholders and operations in Europe, our outlook is international - an outlook that's reflected in our inclusive culture and diverse team.
We're very hands on, our employees not only keep the TV on and the phones connected; we develop digital platforms & inhouse applications, analyse data, create communication campaigns, nurture customer relationships, answer technical questions, balance the books, keep each other happy…and more!
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I have been working in retail for the last 6 years. Working in retail is rewarding since you help customers on a daily basis. You appreciate your work even more when clients show their appreciation. Management gives us all the help we can ever want and as a company it appreciates the work of every person who works with Melita, from agents to managers.
In Melita there are several opportunities for us to develop, learn, and prosper. Everyone is there to support you in achieving your goals while guiding you and leading you to your successes. We have a fantastic team that supports one another and makes the workplace more enjoyable and fun!
I have been working with Melita since 2011. I started off my journey as a Telesales agent and was promoted to an Executive within a couple of years. During my time with Melita, I was also given the opportunity to lead my own team which gave me the experience needed for my current role as Retention Executive.
It has been over 14 years since I've started my journey at Melita, and it has been a very enriching experience. I started off as a Customer Care Representative and then worked my way up to my current role in Revenue Assurance & Fraud. Melita is an organisation that offers opportunities for everyone to foster and grow both professionally and personally. I have not only learnt a lot over the years about my own domain, but there has also been a lot of cross-functional learning which has helped in an overall growth in my career.
I have been working with Melita for over 20 years and can confidently say that I have seen Melita grow so much during these years. By working at Melita, one will notice that everyone is valuable, no matter the role. Respect, Fairness and Care are a few of the values that employees are given by Melita.
At Melita employees are rewarded for the work and objectives achieved. I was recently promoted to Manager within the Core networks department. Happy employees derive better results and I am such an example of this.
Since beginning my career at Melita as a Customer Care Agent, I have been impressed by the support and opportunities provided by my colleagues and management. I was recently given the opportunity to move into a new role as a Wholesale Business Coordinator which I find both rewarding and challenging. In this new role, I am putting my skills to good use and is an opportunity to continue growing and learning. I am thankful for the support and guidance provided to me by my colleagues and management throughout this transition.
Since the first day I started, my experiences with Melita have been motivating. I challenge myself daily to improve and to learn new things, and I have a team of supporters who are there for me every day.
Our packages are designed for high-achieving people who are bold in spirit, driven to succeed and reliable. We offer competitive salaries, commission, financial incentives and benefits related to performance. Extra goodies include health insurance for you and your immediate family, plus internet, mobile, TV, telephone services, onsite parking, emotional & psychological support, extra days of leave & a number of corporate discounts.
All our new team members take part in an on-boarding induction programme tailored to their experience and their role – don’t worry it’s a lot more fun than it sounds! After that you’ll get the opportunity to attend in-house and external training, workshops, coaching, mentoring, team building activities and even complete online courses through our e-learning system. We believe the most relevant learning is on-the-job, so as part of our performance reviews we plan new challenges and opportunities to thrive in our fast-moving, cutting edge technology environment.
Our CEO, and all our managers, have an open-door policy and are ready to listen. We all take part in workshops and annual employee surveys; our ideas and concerns are considered and built into our company plans.
We value diversity, promote equality and challenge unfair discrimination. We always aim to recruit the person who is most suited to the job and welcome people of all backgrounds. We particularly encourage applications from women, people with disabilities and other diverse backgrounds, as we want our company to be more representative.
Melita has held the Equality Mark from the National Commission for the Promotion of Equality since 2010, and in 2021 was one of the first organisations in Malta to be awarded the HR Quality Mark by The Foundation for Human Resources.
We're proud of our positive working atmosphere, with a lot of decisions discussed in our state-of-the-art canteen, complete with chill-out chairs, billiards, smart TV and one of the greenest views in Malta. But we're not just office bound, we get out and about for parties and other activities throughout the year.
Here are a few things in place at Melita to help:
We'll be the people helping you find out if Melita is for you. If it is, and you join us, we're the ones who'll be taking care of the culture around you, your work environment, training and career opportunities.
